Privacy Policy

Privacy Policy

Who we are

We are Australian Professional Learning Online, ABN:72639683317.

Our website address is:


Australian Professional Learning Online has taken care to ensure that all information contained in this website is true and correct at the time of publication, however changes in circumstances after the time of publication may impact on the accuracy of this information. Australian Professional Learning Online gives no warranty or assurance as to the accuracy of any information or advice contained, or that it is suitable for your intended use. Personalised learning plans and strategies may be necessary depending on your situation. Australian Professional Learning Online rejects all responsibility and all liability (including without limitation, liability in negligence) for any expenses, losses, damages and costs you might incur as a result of the information being inaccurate or incomplete in any way, and for any reason. 

Each person waives and releases Australian Professional Learning Online and its employees and service providers to the full extent permitted by law from all claims relating to the usage of material or information made available through this website. Australian Professional Learning Online provides links to external internet sites which are outside of our control. It is the responsibility of users to make their own decisions about the accuracy, reliability and correctness of information found. Although time and care are taken to provide suitable material, due to external sources Australian Professional Learning Online is unable to guarantee the suitability, completeness or accuracy of any material that this site may be linked to.

What personal data we collect and why we collect it

Australian Professional Learning Online collects and uses the following information;

Data about how you use the website.

Information provided through registration of the site.

Any information you send to Australian Professional Learning Online.

What the information is used for

Australian Professional Learning Online uses this information but is not limited to;

Customise your learning platform.

Supply goods and services that you have purchased.

Send very limited marketing communications.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information from contact forms will be processed through WP forms where the infomation is not stored on their servers. Your contact information is then passed to Australian Professional Learning Online where the information is only used to contact you back in regards to your enquiry. Australian Professional Learning Online will not sell or send your information knowingly to any third party.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Other Websites

Our website Australian Professional Learning Online ‘’ contains links to other websites. Australian Professional Learning Online is not responsible for any third party privacy policies or practices.


Any data gathered for analytical purposes, site performance and course performance will not be shared with any third party.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Contact information is kept, however is not sold or distributed to any third party companies.

How we protect your data

Australian Professional Learning Online will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Information relating to electronic transactions entered into via this website will be protected by encryption technology using SSL security.

Changes to this Privacy Statement

This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced. This will be updated by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any updates to this policy.

Contact us

If you have any queries about our privacy or security please don’t hesitate to contact via our ‘contact us’ forms.

Terms & Conditions & Student Enrolment Policy

Terms and Conditions and Student Enrolment Policy

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the (the “Service”) operated Australian Professional Learning Online (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Course Enrolment Agreement

  • By accepting these terms, the participant agrees to pay the course fees (including GST) for the course using the payment method selected on the enrolment form.
  • The participant accepts that payment is required in full even if the course remains incomplete.
  • Course enrolment is complete when the participant has been issued with a username and password and has paid for the course.
  • Duration of the course is from the date eLearning access/access to materials is granted.
  • Timeframe for confirming account for users: ‘If you create an account but fail to access or confirm the account, your account can be removed within 24 hours of creation for security reasons and to make way for other users.’
  • Course sign up and confirming account: ‘A user has 7 days to sign up for a course of their choosing. Otherwise, at the discretion of Australian Professional Learning Online the account may be removed, due to the limited spaces available on the learning hub.’
  • Inactive users: ‘Accounts that are inactive for extended periods of time (greater than 14 days) may be removed at the discretion of Australian Professional Learning Online’
  • From enrolment there is a 4-month period (120 days) in which to complete the course unless otherwise stated in the course material.
  • Coupon codes and special offers cannot be added to an enrolment retrospectively and must be added at the time of enrolment.
  • Course fees are non-transferrable to other students.
  • Participants are unable to graduate from their course until course fees have been paid in full and all work has been completed to a satisfactory level.

Australian Professional Learning Online Course Material

  • All course material and content remain the property of Australian Professional Learning Online. You may not reproduce, reprint or copy any part of course materials without prior written consent from Australian Professional Learning Online.
  • Supplied course material is available for viewing online and may not be downloaded unless otherwise noted on the work such as “bonus downloadable lesson plans”.
  • All course material is available through our learning management system which may on occasion be unavailable due to scheduled maintenance.
  • All assessments must be submitted online via the course file system.
  • Elearning may be suspended after four (4) months of inactivity.
  • Extensions of this timeline may be considered upon written application (fees may apply).

Course Withdrawal and Refunds

Australian Professional Learning Online complies with Australian Consumer Law regarding refunds. We are not required to provide a refund if you change your mind about the course you enrolled to complete.

Where evidence can be successfully provided to support extenuating circumstances course fees may be refunded partially or fully if;

  • The enrolment is cancelled prior to the commencement of a course and resources have not been provided yet.
  • No refund will be provided after 7 days of the course commencement date.
  • No refund will be provided if work or assessment has been saved or submitted.
  • 50% refund is permitted if the enrolment is cancelled within 7 days of the course commencement date but only when Australian Professional Learning Online has been contacted in writing with legitimate reasoning as to why cancellation has occurred.

Course Transfer Policy

  • Course transfers are not permitted without written contact with legitimate reasoning as to why a course transfer is necessary.
  • Course transfers will only be permitted within 14 days of course commencement.
  • Course transfer fees apply and will be advised upon application.
  • If successful, the course transfer fee will be invoiced to the student and any outstanding balance will need to be paid in full.
  • Any current work will be lost if a transfer occurs.
  • Processing times for course transfers are up to 7 days once the request has been lodged.
  • Only one (1) transfer is available.

Student Obligations, Conduct and Behaviour

Without limitation, students must;

  • Behave in a courteous, fair minded and non-disruptive manner; and
  • Not engage in any conduct that is abusive, unreasonable, discriminatory or threatening or which amounts to harassment or stalking.
  • Not engage in plagiarism, students must ensure the work submitted is their own.

If Australian Professional Learning Online reasonably believes that any work submitted by the student is plagiarised, Australian Professional Learning Online reserves the right to;

  • Require the student to re-submit the relevant work.
  • Refuse to issue any certificate or;
  • If the plagiarism is excessive or repeated, cancel the student’s enrolment without penalty.

Limitation of Liability

The student agrees to the maximum extent lawfully permissible that if Australian Professional Learning Online breaches conditions or any applicable law, then the students remedy is limited to;

  • The re-supply of any course in which the student was enrolled; or
  • Refund of the course fees for any course which the student was enrolled.

Australian Professional Learning Online disclaims all liability for;

  • Any consequential or indirect loss and/or expense (including loss of profit) the student suffers or may suffer; and
  • Any unlawful or negligent conduct of Australian Professional Learning Online’s suppliers, agents or contractors.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Australian Professional Learning Online and its licensors.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Australian Professional Learning Online.

Australian Professional Learning Online has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Australian Professional Learning Online shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is any material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


By accepting these Conditions, the student acknowledges, agrees and warrants that they;

  • Have read and understood these conditions and any documents provided by Australian Professional Learning Online.
  • Understands that by signing these conditions and having its enrolment accepted, it is entering into a binding contract with Australian Professional Learning Online.
  • Have disclosed all relevant information in the course of applying for enrolment.

Contact Us

If you have any questions about these Terms, please contact us.